WorKnoW Learning • Advanced ScrumMastery

Advanced Certified ScrumMaster® (A-CSM)

Move beyond Scrum fundamentals and deepen your ability to facilitate, coach, mentor and enable Scrum Teams through complex situations and continuous improvement.

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✓ Advanced ScrumMastery✓ Facilitation & Coaching✓ Team & Organizational Enablement

AdvancedScrumMaster Capability

A-CSM®Professional Growth

Evolve from ScrumMaster to advanced team enabler.

Strengthen the advanced skills needed to work with teams, individuals and stakeholders while creating conditions for sustainable improvement.

Advanced Facilitation

Coaching & Mentoring

Team Development

Organizational Awareness

Deepen your ScrumMaster capability.

Advanced Certified ScrumMaster® learning is designed for ScrumMasters who want to expand their ability to support teams, facilitate meaningful conversations and create an environment for sustainable improvement.

Effective ScrumMastery goes beyond facilitating Scrum events. Advanced practitioners need to understand people, team dynamics, organizational context and the situations that influence how teams collaborate and deliver value.

This program focuses on developing deeper ScrumMaster capabilities such as facilitation, coaching, mentoring, conflict navigation, team development and servant leadership.

Learners are encouraged to examine real-world situations and explore how a ScrumMaster can help individuals and teams become more effective without taking ownership away from the team.

Deepen

Expand your understanding of the ScrumMaster role beyond foundational Scrum practices.

Facilitate

Develop stronger approaches for conversations, collaboration and group decision-making.

Coach

Strengthen your ability to support individuals and teams through coaching and mentoring.

For ScrumMasters ready to go deeper.

A-CSM® is positioned for ScrumMasters who already have foundational Scrum knowledge and want to develop broader professional capability.

Practicing ScrumMasters

ScrumMasters looking to strengthen their effectiveness with teams and stakeholders.

Agile Coaches

Agile professionals seeking to deepen their coaching, facilitation and team-development capability.

Delivery Leaders

Delivery and project professionals working with Agile teams and looking to strengthen their servant-leadership approach.

Agile Practitioners

Professionals who want to improve how they support collaboration, team maturity and organizational change.

Develop the skills behind advanced ScrumMastery.

Advanced Facilitation

Learn approaches for facilitating complex conversations, collaboration and group decision-making.

Coaching

Strengthen your ability to coach individuals and teams while encouraging ownership and self-management.

Mentoring

Support people in developing Scrum knowledge, behaviours and stronger ways of working.

Conflict Navigation

Develop approaches for understanding conflict and helping teams move toward productive outcomes.

Team Development

Explore team dynamics, collaboration and conditions that support effective self-managing teams.

Organizational Awareness

Understand how organizational structures, culture and relationships can influence Agile team effectiveness.

From facilitating events to enabling change.

Advanced ScrumMastery means understanding when to facilitate, when to coach, when to mentor and when to step back so that teams can take ownership.

Observe

Understand the team's situation, behaviours, relationships and working environment.

Facilitate

Create space for productive conversations and collective understanding.

Coach

Help individuals and teams discover solutions rather than providing every answer.

Enable

Create conditions where teams can improve, collaborate and take greater ownership.

A deeper journey into advanced ScrumMastery.

Explore the capabilities required to support people, teams and organizations in increasingly complex Agile environments.

Module 1: Advanced ScrumMaster mindset

Explore the evolution from basic Scrum implementation toward a deeper ScrumMaster mindset focused on service, enablement and sustainable improvement.

Module 2: Advanced facilitation

Develop facilitation approaches for complex conversations, collaboration, decision-making and group dynamics.

Module 3: Coaching & mentoring

Understand how coaching and mentoring can help individuals and teams develop greater awareness, capability and ownership.

Module 4: Team dynamics & development

Explore team development, collaboration, trust, self-management and behaviours that influence team effectiveness.

Module 5: Conflict & difficult conversations

Examine conflict situations and develop approaches for facilitating productive conversations without taking ownership away from the people involved.

Module 6: Servant leadership

Develop a service-oriented leadership approach that focuses on enabling people and teams rather than directing every action.

Module 7: Organizational context

Understand how organizational structures, culture, leadership behaviours and dependencies can affect Agile teams.

Module 8: Continuous improvement

Help teams inspect their current ways of working, identify improvement opportunities and experiment with better approaches.

Module 9: Real-world ScrumMaster scenarios

Apply advanced ScrumMaster thinking to situations involving team challenges, stakeholder relationships, conflict, impediments and organizational constraints.

What you can take forward.

The focus is on developing practical ScrumMaster capability that can be applied when working with real people, teams and organizational situations.

✓Facilitate more complex team conversations.

✓Apply coaching and mentoring approaches.

✓Support stronger team collaboration and self-management.

✓Navigate conflict and difficult conversations more effectively.

✓Recognize organizational factors affecting Agile teams.

✓Enable continuous improvement through inspection and adaptation.

Advanced ScrumMastery is about knowing how to respond.

Real Scrum environments rarely behave exactly like a textbook. Advanced ScrumMasters need to recognize context, understand team dynamics and choose an appropriate intervention.

Observe the situation

Understand the underlying challenge

Choose the appropriate coaching or facilitation approach

Enable the team to own the improvement

Build advanced capability beyond the badge.

Advanced Thinking

Move from simply knowing Scrum toward understanding how to apply ScrumMaster principles in complex situations.

Facilitation

Develop stronger approaches for enabling productive conversations and collaboration.

Coaching Mindset

Learn to help individuals and teams discover their own solutions and strengthen ownership.

Organizational Awareness

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* Fees marked with an asterisk are subject to the terms confirmed at enrollment. For groups larger than 10, contact us for a quote.

Frequently asked questions

What is Advanced Certified ScrumMaster® (A-CSM)?

A-CSM® is an advanced ScrumMaster certification associated with Scrum Alliance. It focuses on developing deeper ScrumMaster capabilities beyond foundational Scrum knowledge.

How is A-CSM® different from CSM®?

CSM® establishes foundational Scrum and ScrumMaster knowledge, while A-CSM® focuses on deeper capabilities such as facilitation, coaching, mentoring, conflict navigation and team development.

Who should consider A-CSM®?

A-CSM® is intended for ScrumMasters and Agile practitioners who want to deepen their skills and expand their ability to support teams and organizations.

Does A-CSM® focus only on Scrum events?

No. Advanced ScrumMastery extends beyond event facilitation into areas such as coaching, mentoring, team development, organizational awareness and continuous improvement.

Is coaching part of advanced ScrumMaster capability?

Yes. Coaching and mentoring are important capabilities for helping individuals and teams develop greater awareness, ownership and effectiveness.

Advance your ScrumMaster capability with WorKnoW.

Deepen your facilitation, coaching and team-enablement skills and develop the capability to support Scrum Teams through more complex situations.

Talk to WorKnoW

Advanced Certified ScrumMaster®, A-CSM®, Certified ScrumMaster® and CSM® are trademarks of Scrum Alliance. WorKnoW provides training and learning support and is not the owner of these trademarks.