WorKnoW Learning • Professional ScrumMastery

Certified Scrum Professional – ScrumMaster® (CSP-SM®)

Deepen your ScrumMaster practice beyond team-level facilitation and develop the leadership, coaching, systems-thinking and organizational capabilities needed to influence sustainable improvement.

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✓ Professional ScrumMastery✓ Advanced Coaching & Leadership✓ Organizational Change & Systems Thinking

ProfessionalScrumMaster Practice

CSP-SM®Advanced Capability

From team facilitator to professional ScrumMaster.

Strengthen your ability to coach people, influence systems, support organizational change and create conditions for sustainable Agile improvement.

Professional Practice

Advanced Coaching

Systems Thinking

Organizational Influence

Develop professional-level ScrumMaster capability.

Certified Scrum Professional – ScrumMaster® represents an advanced stage of ScrumMaster development, focusing on deeper practice, professional leadership and the ability to influence people, teams and organizational systems.

At a professional level, the ScrumMaster role extends beyond facilitating Scrum events. ScrumMasters may need to work with complex team dynamics, organizational structures, leadership behaviours, dependencies and systemic obstacles.

This learning experience focuses on the capabilities required to operate effectively in those environments while maintaining a strong commitment to Scrum values, empiricism, collaboration and continuous improvement.

Learners explore advanced coaching, facilitation, mentoring, leadership and systems-thinking approaches that can help create healthier teams and more adaptive organizations.

Master

Strengthen professional ScrumMaster practices and advanced ways of working.

Influence

Work effectively with stakeholders, leaders and organizational systems.

Transform

Help create conditions for sustainable improvement and organizational adaptability.

For experienced ScrumMasters ready to expand their influence.

CSP-SM® learning is suited to professionals who want to move beyond basic Scrum implementation and develop broader organizational and professional capabilities.

Experienced ScrumMasters

Professionals looking to deepen their ScrumMaster practice and influence beyond individual Scrum events.

Agile Coaches

Agile practitioners working with multiple teams, leaders and organizational challenges.

Agile Leaders

Leaders seeking stronger approaches for enabling Agile transformation and organizational adaptability.

Transformation Professionals

Professionals involved in organizational change, delivery transformation and Agile ways of working.

Expand your impact across people, teams and systems.

Professional ScrumMastery

Strengthen your professional practice and ability to work with complex Scrum and organizational situations.

Advanced Coaching

Apply deeper coaching approaches to help individuals and teams build awareness, ownership and capability.

Leadership

Develop a leadership approach focused on service, influence, empowerment and sustainable improvement.

Systems Thinking

Examine how structures, policies, relationships and dependencies influence team and organizational outcomes.

Organizational Change

Understand how ScrumMasters can contribute to broader changes in organizational behaviours and ways of working.

Sustainable Improvement

Help organizations develop feedback loops and improvement practices that can be sustained over time.

Think beyond the team.

Professional ScrumMastery requires understanding the relationship between individual behaviour, team dynamics and the wider organizational system.

People

Understand individual behaviours, motivations, relationships and coaching needs.

Teams

Help teams strengthen collaboration, self-management and continuous improvement.

Leadership

Work with leaders and stakeholders to create conditions that support Agile ways of working.

Organization

Recognize systemic patterns and help organizations improve their ability to adapt and deliver value.

A professional path into advanced ScrumMaster practice.

Explore advanced capabilities across coaching, leadership, facilitation, organizational influence and systems thinking.

Module 1: Professional ScrumMaster mindset

Explore the evolution of the ScrumMaster role and the mindset required to operate effectively in complex professional environments.

Module 2: Advanced coaching

Develop deeper coaching practices for individuals, teams and leaders while encouraging ownership and self-discovery.

Module 3: Facilitation at scale

Explore facilitation techniques for complex conversations, multi-team collaboration, stakeholder alignment and organizational decision-making.

Module 4: Leadership & influence

Develop influence and servant-leadership approaches for working with leaders, stakeholders and teams.

Module 5: Systems thinking

Examine how organizational structures, policies, dependencies, incentives and relationships influence team behaviour and delivery outcomes.

Module 6: Organizational change

Explore the ScrumMaster's contribution to organizational learning, Agile adoption and sustainable ways of working.

Module 7: Organizational impediments

Identify systemic impediments and examine how ScrumMasters can help organizations address obstacles that extend beyond a single team.

Module 8: Sustainable Agile transformation

Explore how organizations can establish feedback, learning and improvement mechanisms that support sustainable change.

Module 9: Professional ScrumMaster scenarios

Apply advanced ScrumMaster thinking to complex scenarios involving teams, stakeholders, leadership, organizational constraints and systemic challenges.

What you can take forward.

The focus is on professional capability: understanding complex situations, influencing systems and helping people and organizations improve.

✓Apply advanced ScrumMaster practices in complex environments.

✓Use coaching and facilitation to enable deeper team learning.

✓Work more effectively with leaders and stakeholders.

✓Recognize systemic impediments affecting delivery and teams.

✓Apply systems-thinking approaches to organizational challenges.

✓Support sustainable Agile improvement and organizational learning.

See the system, not just the symptom.

Professional ScrumMasters need to look beyond immediate team problems and understand the wider conditions that influence behaviour, collaboration and delivery.

Observe the system

Identify patterns and constraints

Coach and facilitate change

Enable sustainable improvement

Build professional capability beyond the credential.

Systems Perspective

Look beyond individual team problems and understand the broader system influencing outcomes.

Advanced Coaching

Develop deeper coaching approaches that encourage awareness, ownership and sustainable behaviour change.

Leadership Influence

Build the ability to work with leaders and stakeholders without losing the principles of servant leadership.

Transformation Thinking

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* Fees marked with an asterisk are subject to the terms confirmed at enrollment. For groups larger than 10, contact us for a quote.

Frequently asked questions

What is Certified Scrum Professional – ScrumMaster®?

Certified Scrum Professional – ScrumMaster® (CSP-SM®) is an advanced ScrumMaster certification associated with Scrum Alliance and represents a higher level of ScrumMaster professional development.

How does CSP-SM® differ from A-CSM®?

A-CSM® focuses on developing advanced ScrumMaster capabilities, while CSP-SM® represents a further stage of professional development involving broader practice, leadership, coaching and organizational influence.

Who should consider CSP-SM®?

It is intended for ScrumMasters and Agile professionals who have developed substantial experience and want to continue advancing their professional ScrumMaster practice.

Does CSP-SM® focus only on Scrum Teams?

The professional ScrumMaster perspective can extend beyond a single team to include leadership, organizational systems, stakeholder relationships and broader improvement efforts.

Is systems thinking relevant to ScrumMastery?

Yes. Understanding relationships, dependencies, organizational structures and systemic constraints can help ScrumMasters address issues that cannot be solved by focusing only on an individual team.

Take your ScrumMaster practice to the next level.

Develop advanced coaching, leadership and systems-thinking capabilities to help people, teams and organizations improve the way they work.

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Certified Scrum Professional – ScrumMaster®, CSP-SM®, Advanced Certified ScrumMaster®, A-CSM®, Certified ScrumMaster® and CSM® are trademarks of Scrum Alliance. WorKnoW provides training and learning support and is not the owner of these trademarks.